Rapidata supports not for profit, commercial and local government clients to connect, collect, communicate

About us

Founded in 1997, Rapidata supports a range of organisations to quickly and easily collect Direct Debit payments and maximise their regular income. Our 20 years of experience in payments has enabled us to develop bespoke technology, helping us to become the leading Direct Debit specialist in the UK.

We take a partnership approach with our clients, to make sure they and their payers or supporters, receive the best possible service experience. Using our services, our clients benefit from lower costs, saved time and reduced manual administration – giving them the freedom to focus on their core activities. Learn more about our Direct Debit services >

Service quality and data security

We are a Bacs approved bureau and have been rated as “Excellent” across all 5 categories – the highest inspection rating possible – indicating that Bacs recognises the quality of our Direct Debit processing services, our high levels of security and procedure.

Bureau Organisation and Financial Information Excellent
Physical Security Excellent
Computer Operations Excellent
Application and Systems Support Excellent
Bureau Processing and Operations Excellent

Client data is handled with absolute security and integrity, and we are proud to have been certified with the ISO 9001:2015 for Quality Management and ISO 27001 for Information Security Management. This year we achieved ISO 22301 for Business Continuity Management, giving extra comfort to all our clients on the services they have outsourced to us.

These BSI standards help us maintain and enhance the highest level of service quality for today’s business environment demands as well as preparing us for changes under GDPR.

Not for profit sector specialist

The not for profit sector is very close to our hearts and one with which we worked from the beginning. Because of this, we have developed many services that are tailored for not for profits, to help achieve their fundraising goals and targets.

Through our work with the sector, we are recognised by many as the voice on regular giving. We produce an annual Charity Direct Debit Tracking Report giving advice and suggestions on how to increase donations and reduce regular giving cancellations.

We are also proud members of the Institute of Fundraising and Rogare, the fundraising think tank of Plymouth University and are registered with the Fundraising Regulator.

Get in touch

We are a passionate team based in Sussex, very close to Gatwick airport, with years of experience you can trust.

If you’d like tips on how to set up regular payments, increase income or reduce the number of Direct Debit cancellations, get in touch with our team on: 01293 601111 or info@rapidata.co.uk – we would love to hear from you.

We at Compass love working with Rapidata – they are really responsive and really take time to talk through all the confusing stuff. They simplify things and are always on the other end of the phone – can’t recommend them enough.

Rosie Rogers, national coordinator, Compass