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Welcome to our new Head of Client Services

2016 has been another exciting year of expansion and change for Rapidata, welcoming on board new clients, new services, new strategic partners and now a new Head of Client Services. In our continual growth and development we regularly review our…

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ISO 9001 – Rapidata passes re-certification

Last week we had our re-certification of our BSI ISO 9001:2008 accreditation for Quality Management. As you would have guessed by the title, it was a ‘Pass’! Rapidata has held ISO 9001, along with ISO 27001 for three years now….

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Meet us at the CASE Europe Annual Conference

Rapidata is supporting the CASE Europe Annual Conference 2016, held this year in Brussels between 30th August and 2nd September 2016. We will be on hand to discuss Direct Debits, SEPA Direct Debit, Regular Giving campaigns, Online Fundraising and Response…

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NEWS: Direct Debit Cancellations at All-Time Low

Rapidata’s Charity Direct Debit Tracking Report 2016 available for FREE DOWNLOAD “Despite the fundraising crisis last year, donors did not respond by cancelling their regular gifts in their droves. This is exactly the kind of evidence we should be using…

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Rapidata and Valldata join forces

We are very pleased to announce that Rapidata Services Plc, was acquired yesterday (6th June 2016) by the same private investors that backed the recent MBO of leading payment processing and fulfilment provider, Valldata Services Limited. This means that the…

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Time is ticking to get Bacs TLS compliant.

Monday 13th June 2016 is the deadline that you MUST comply with the new security update to be able to communicate to Bacs. If you have not upgraded your systems by this date, you will not be able to transmit to…

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How to avoid Direct Debit submission errors

The Direct Debit problems experienced by Concern Worldwide (UK) can be prevented by taking a few simple steps, writes Scott Gray in Third Sector. In the article, Scott gives five simple ways to safeguard your organisation against this type of payment…

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Rapidata promotes SEPA Direct Debit in Ireland

The Rapidata Team heads to the Fundraising Ireland’s National Fundraising Conference 2016 to promote our SEPA Direct Debit Service. Taking place in Dublin between 7th – 8th April, the country’s National Fundraising Conference brings together international and local leaders, providing the three i’s of…

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Gift Aid Declaration changes – 5th April 2016

From 5th April 2016, the Gift Aid declaration is changing to try and improve the messaging and reduce the text donors will need to read. The new wording from HMRC must be used for one-off donations, multiple donations and sponsored…

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Reducing Direct Debit Indemnity Claims

You may have received an email from Bacs this week highlighting best practice and guidance for reducing Direct Debit Indemnity Claims (DDIC). If you didn’t receive this, we thought this was a great quick reference guide to help with those DDIC’s….

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Scheduled Maintenance – Fundraising Pro ONLY

As part of our commitment to provide exceptional reliability and service to our customers, FrontStream will be conducting scheduled maintenance after regular business hours, details below: Purpose: Performing a critical security software upgrade on perimeter firewalls Date: Saturday, April 2, 2016…

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We at Compass love working with Rapidata – they are really responsive and really take time to talk through all the confusing stuff. They simplify things and are always on the other end of the phone – can’t recommend them enough.

Rosie Rogers, national coordinator, Compass