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It’s official – Rapidata is ‘Excellent’

On the 12th January 2012 our company underwent a rigorous inspection by Bacs, the financial industry’s body responsible for the schemes behind the clearing and settlement of automated payments in the UK. And I am pleased to report that Rapidata Services Plc is an ‘Excellent’ Bacs Approved Bureau. That’s not us saying it but Bacs giving Rapidata the highest level awarded in its ratings.

Fifteen years ago, Rapidata started managing and processing Direct Debit payments for all types of organisations. Over the years, technology, Bacs submission procedures, and guidelines have all changed and evolved. But one thing has stayed the same, the drive for Rapidata to give all its clients a tailored Direct Debit management service that fits their requirements, and to continually invest, innovate and improve to be the best in what we do.

The Bacs Approved Bureaux Scheme assesses the technical competence and operational integrity of the bureau. An inspection is carried out every three years and rates 5 categories determined through the high level assessment of business practices, standards, procedures and controls for the provision of Direct Debit and Direct Credit services.

In passing our inspection with flying colours we can continue to help your organisation make and receive payments as easily, securely and cost effectively as possible, assured in the knowledge that Rapidata’s approved services and training all meet the meticulous quality requirements developed by Bacs.

Click here to learn more about our Direct Debit Managed Service

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New Bacs Direct Debit and Direct Credit Scheme Rules

If you process Direct Debits or Direct Credit files, it is vital to ensure you keep up to date with the latest Bacs Guide and Rules.

The latest version has just been made available online by clicking on the links below:

The Service User’s Guide and Rules to the Direct Debit Scheme version 3.5

The Service User’s Guide and Rules to the Bacs Direct Credit Scheme version 1.2

Access to the Guides and for registered users and require a username and password. If you haven’t registered, it is very easy to do so by clicking here.

Rapidata will be reviewing the new changes and will be informing our clients in due course. These are shown at the beginning of the Guides.

If you have any questions, please feel free to contact your Sponsoring Bank, your Rapidata Account Manager or emailing our support desk support@rapidata.co.uk.

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Bacs Christmas Processing Dates

During the festive season, there are three non-processing dates that need to be accounted for when planning your submissions. At Rapidata, all managed Clients will automatcially have their submission dates changed to allow for the Bacs non-processing days.

Please click on Image to expand

If you have any questions or concerns during this period, please do not hesitate to contact us. For a list of 2012 non-processing dates, please click here.

 

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Bacs 2012 calendar now available

The Bacs 2012 processing calendar is now available in PDF format from the Bacs website.

CLICK HERE TO DOWNLOAD

The Bacs processing calendar is a valuable tool to help ensure that important processing dates don’t get missed over the holiday periods. At Rapidata we ensure that all our direct debit processing takes these dates into consideration so our clients and their payers have the direct debits taken correctly and without delay.

It is recommended that all staff that are involved in the setting up & processing of direct debits, be made aware of the Bacs processing dates. If you have any questions, please feel free to contact us support@rapidata.co.uk.

 

 

 

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January 2012 – New change to the Service User Guide & Rules

Bacs has recently sent out a notice informing all Service Users of a change in the Service User’s Guide and Rules to the Direct Debit Scheme. This change takes effect from the 1 January 2012.

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Bacs Service User Guide and Rules update

The latest edition of the Direct Debit and Bacs Direct Credit Scheme Rules have now been published.

You can download the latest edition of the Service User Guide and Rules by clicking here

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Download Rapidata’s Charity Direct Debit Tracking Report 2011

The third annual benchmarking report from Rapidata, a Bacs Approved Bureau, is now available to download for free.  Don’t miss crucial research findings that can support ALL not-for-profit organisations collecting Direct Debit payments.

To download your FREE copy, CLICK HERE

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Bacs confirms DDICA has been completed successfully

It has been reported by Bacs this week that the DDICA (Direct Debit Indemnity Claim Automation) migration has been successfully completed and all banks are now submitting all new indemnity claims via the automated process.

Rapidata has setup all clients with an automated report detailing all indemnity claims received, which will be available on our secure FTP. For most of our clients you will not receive an Indemnity Report very often, as this will only be generated if a claim has been made against your Service User Number. Should you wish to alter the format or schedule of the export, please do not hesitate to contact us.

We have been advised that there are a small number of exceptions that will still generate paper reports however if Rapidata receives these, they will be sent in the normal way and also detailed in the Indemnity Report sent to you.

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Rapidata’s Charity Direct Debit Tracking Report 2011

*** Available for FREE download – Midday 9th May 2011 ***

The third annual benchmarking report from Rapidata will be available next week with brand new sector information.  Don’t miss crucial research findings that can support ALL not-for-profit organisations collecting Direct Debit payments.

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Bank Holiday Office Hours

The Rapidata team will be enjoying the beautiful Spring weather over the bank holidays during April and May. Here is a list of our office hours over this period:

Friday, April 22nd – CLOSED
Monday, April 25th – CLOSED
Tuesday, April 26th – 9.00am – 5.30pm
Wednesday, April 27th – 9.00am – 5.30pm
Thursday, April 28th – 9.00am – 5.30pm
Friday, April 29th – CLOSED
Monday, May 2nd – CLOSED
Monday, May 30th – CLOSED

Don’t forget to check the Bacs processing calendar over this period!

Seaside

 

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