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2017 is a record breaking year for Direct Debit volumes

If you’re unsure whether to introduce Direct Debits over another other payment method, then the latest figures released by Bacs this month should remove any doubt over the security and integrity of Direct Debit payments. Last year, Bacs passed a huge £1.3 trillion in…

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Charity Cancellation Average Benchmark

At Rapidata, we are always looking to provide help and advice to our clients’ for their regular giving programmes. Last year, we launched a charity Cancellation Average Benchmark (CAB) in our Charity Direct Debit Tracking Report, which gives you the chance to compare your Direct Debit…

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eDirectDebit Update: Greater personalisation and control

The latest update to our eDirectDebit service now offers a number of new features and enhancements, giving you greater personalisation and control over your online Direct Debit pages, helping to increase payer engagement. New features: 1. Customisable amount boxes We…

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Bacs processing dates for Christmas 2017

With just under a month to go until Christmas and thoughts about presents and turkeys, don’t forget to think about Bacs processing dates over the festive period, and make sure you submit your files as early as you can! Payment arrival…

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Bacs Processing Calendar 2018

As we return back from summer holiday feeling all refreshed and ready to go(!), we start to look towards 2018. For some, that means making sure they have the payment plans and schedule set so Bacs submissions are submitted without…

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The Charity Direct Debit Tracking Report 2017 now launched!

Providing vital benchmarking data, the Charity Direct Debit Tracking Report gives you the latest insights around regular giving, Direct Debit cancellations, online giving and attrition rates, enabling you to enhance your supporter engagement, improve your donor experience and maximise your…

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Managing your Direct Debit Indemnity Claims

You may remember from our blog post back in January that BACS have made some changes to their Direct Debit Indemnity Claim (DDICA) rules. Indemnity Claims are rare, but it is important that you know how to act if one…

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Bacs Easter Processing Dates 2017

With Easter just around there corner, it is Important to be aware of the Bacs Easter processing dates to make sure your Direct Debit or Direct Credit files are submitted correctly. At Rapidata we will ensure all our Direct Debit…

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“I have worked with Rapidata since 2007 and introduced regular giving via Direct Debit in two charities, each time with Rapidata.  They have been great in helping me set up direct debit regular giving which produces a stable and growing fundraising income stream. Their processes work easily with our database, which saves us considerable processing time. Everyone has always been very helpful.”

Tony Bloomfield, Head of Fundraising, St Luke’s Hospice