Call us on 01293 601111 or email us at info@rapidata.co.uk

It’s official – Rapidata is ‘Excellent’

On the 12th January 2012 our company underwent a rigorous inspection by Bacs, the financial industry’s body responsible for the schemes behind the clearing and settlement of automated payments in the UK. And I am pleased to report that Rapidata Services Plc is an ‘Excellent’ Bacs Approved Bureau. That’s not us saying it but Bacs giving Rapidata the highest level awarded in its ratings.

Fifteen years ago, Rapidata started managing and processing Direct Debit payments for all types of organisations. Over the years, technology, Bacs submission procedures, and guidelines have all changed and evolved. But one thing has stayed the same, the drive for Rapidata to give all its clients a tailored Direct Debit management service that fits their requirements, and to continually invest, innovate and improve to be the best in what we do.

The Bacs Approved Bureaux Scheme assesses the technical competence and operational integrity of the bureau. An inspection is carried out every three years and rates 5 categories determined through the high level assessment of business practices, standards, procedures and controls for the provision of Direct Debit and Direct Credit services.

In passing our inspection with flying colours we can continue to help your organisation make and receive payments as easily, securely and cost effectively as possible, assured in the knowledge that Rapidata’s approved services and training all meet the meticulous quality requirements developed by Bacs.

Click here to learn more about our Direct Debit Managed Service

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Important change – Addition of the FRSB logo to online donation pages

At last week’s Institute of Fundraising National Convention, we went along to a number of seminars. In one online fundraising session, we heard research that demonstrated just how important it is to include trust seals or trade marks, such as the VeriSign and FRSB logo, on donation pages to affect donor change and optimise online giving. It can make all the difference in a visitor’s decision to donate.

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Getting Your Data Right: Import file checklist

Our Data Administration team recently wrote up a list of common errors that are found in client’s Direct Debit files and we thought it would be helpful to share the resulting checklist.

Although some of these items may seem like common sense, they can slow down the import of your Direct Debit file and result in late collections. Before you send us a file or upload it to our FTP server cross check your files with the checklist below:

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Institute of Fundraising National Convention 2011

…It’s all about you!

That’s the tag line for this year’s Institute of Fundraising National Convention 2011 taking place at the start of July.

Rapidata is pleased to be exhibiting and supporting the Convention for our eighth year. With the release of our third annual Charity Direct Debit Tracking Report and our recent iPhone and Android fundraising App, there are lots of new developments to come and see us about! As a Bacs Approved Bureau, we will of course also be on hand to help answer any Direct Debit, Auddis, Unpaid or Paperless Direct Debit questions you may have.

We are also pleased to be one of the few exhibitors signed up to the Institute of Fundraising early bird reward scheme, giving someone the lucky chance to win tea for two at the Ritz!

We will be on STAND 27, so please come and have a chat over a coffee, so we can all share and learn what the latest developments and requirements in fundraising are. If you would like to arrange a one to one meeting during the three days, please drop us a line info@rapidata.co.uk or call us on 01293 524066 and we will schedule it in.

For more information about the Convention, please click on the link below:

http://www.nationalconvention.org.uk/

We look forward to seeing you there.

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Bank Holiday Office Hours

The Rapidata team will be enjoying the beautiful Spring weather over the bank holidays during April and May. Here is a list of our office hours over this period:

Friday, April 22nd – CLOSED
Monday, April 25th – CLOSED
Tuesday, April 26th – 9.00am – 5.30pm
Wednesday, April 27th – 9.00am – 5.30pm
Thursday, April 28th – 9.00am – 5.30pm
Friday, April 29th – CLOSED
Monday, May 2nd – CLOSED
Monday, May 30th – CLOSED

Don’t forget to check the Bacs processing calendar over this period!

Seaside

 

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eDirectDebit Membership Site Update

Today we released an update to our ‘Membership’ eDirectDebit site that removes the ‘Select’ button allowing the page to auto refresh when a membership category is chosen. This change only effects the single page format.

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Save the date…

Do you have questions about how to make the most out of your online and regular giving programmes? On the 24th May 2011, the Rapidata team will be running a free full day consultation event for clients. Watch this space for more details….

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Easter, the Royal Wedding and May Bank Holidays could affect your processing dates!

Bunting
With Easter, the Royal Wedding and the May Day Bank Holiday all falling within a three week period, make sure you don’t get caught out! Check the Bacs processing dates below to ensure that your Direct Debits get processed on the correct date.

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The Gift Aid rate changes tomorrow

Tomorrow is the day. Is your organisation ready?

On the 5th of April 2011, Gift Aid transitional relief is coming to an end. As a result the Gift Aid that your organisation can reclaim on donations is dropping to 25p per every £1 raised.

Below you can find information on how this change will affect your organisation, what Rapidata are doing to make this change as seemless as possible and where you can get more information.

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Don’t forget about the upcoming change to the Gift Aid rate…

You may have already read our recent emails and blog posts about the upcoming change to the Gift Aid rate…just in case you missed them, here’s a little reminder!

On the 5th of April 2011, Gift Aid transitional relief is coming to an end. As a result the Gift Aid that your organisation can reclaim on donations is dropping to 25p per every £1 raised.

Below you can find information on how this change will affect your organisation, what Rapidata are doing to make this change as seemless as possible and where you can get more information.

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