Call us on 01293 601111 or email us at firstname.lastname@example.org
During the Christmas holidays, Rapidata will be contactable on the following days:
Monday 26th: CLOSED
Tuesday 27th: CLOSED
Wednesday 28th: 10am – 4pm
Thursday 29th: 10am – 4pm
Friday 30th: 10am – 4pm
Monday 2nd: CLOSED
Tuesday 3rd: 9am – 5:30pm (normal office hours resume)
Rapidata switchboard 01293 60 11 11
Rapidata Support 01293 60 11 10 ( email@example.com )
We would like to take this opportunity to wish everyone a Merry Christmas and Happy New Year.
At 1pm on Friday July 22nd, the Rapidata office will be closed while our staff take part in a team building exercise.
Please note that all staff will be taking part in this event and therefore the Sales, Support, Data Administration and Client Services teams will not be available.
If you have any urgent payments or support issues, please ensure you call us by midday on the 22nd to ensure that we are looking into your request.
The Rapidata staff take a half day once a year for team building and we appreciate your co-operation during this time.
Our Data Administration team recently wrote up a list of common errors that are found in client’s Direct Debit files and we thought it would be helpful to share the resulting checklist.
Although some of these items may seem like common sense, they can slow down the import of your Direct Debit file and result in late collections. Before you send us a file or upload it to our FTP server cross check your files with the checklist below:
On Saturday night Emma and Louise from Rapidata’s Data Admin Team forwent sleep and headed over to Horsham, West Sussex to marshal the St Catherine’s Hospice Midnight walk. 1000+ women of all ages walked a half marathon through the night around Horsham to raise money for this wonderful cause. Emma & Louise were 2 of 100 marshals on the night making sure all walkers were safe, having fun and most importantly walking in the right direction!
‘The atmosphere on the night/morning was fantastic, the event was really well organised and everyone was really excited to be there, it was lovely to be a part of it. Even the very last walkers to finish at 5.20am after walking all night were still smiling.” Emma comments
Our friends at Artez are offering a great line up of free seminars this Spring.
These fast-paced 30 minute sessions are focused on bringing you ideas and resources to help you become a better fundraiser. Artez’s webinars offer expert interviews, how-to sessions, trends, news, ideas, opinions and much more.
The first ever Rapidata Advice Clinic will run at the London Chamber of Commerce on the 24th May.
It’s completely free and exclusively for our clients.
Our experts, Hilary and Alex, will be on hand for an informal one-to-one meeting over coffee where you can ask those niggling questions, review your current service implementation, and discuss simple but potentially valuable tweaks for your processes and strategies.
The Rapidata team will be enjoying the beautiful Spring weather over the bank holidays during April and May. Here is a list of our office hours over this period:
Friday, April 22nd – CLOSED
Monday, April 25th – CLOSED
Tuesday, April 26th – 9.00am – 5.30pm
Wednesday, April 27th – 9.00am – 5.30pm
Thursday, April 28th – 9.00am – 5.30pm
Friday, April 29th – CLOSED
Monday, May 2nd – CLOSED
Monday, May 30th – CLOSED