Bacs has today sent out an email highlighting the importance for Service User’s to ensure they have their Bacs processes covered over the holiday period (see below).
Make sure your Bacs processes are covered over holiday periods
With the summer holidays fast approaching it’s possible that some people will be taking annual leave over the coming months.
When planning holiday cover remember it’s not only important to ensure that your Bacs submissions aren’t forgotten but also that your Bacs reports are accessed and actioned too.
If you, or your bureau on your behalf, don’t collect and action your Bacs reports, or you don’t so regularly, then this can cause difficulties. For example, not auctioning your ADDACS reports in a timely manner might result in a Direct Debit being incorrectly collected from a customer’s old bank account instead of their new bank account after they have switched their bank.
So don’t forget – make sure both elements of your Bacs processes are covered when people are on leave.
For all Rapidata clients, you can rest easy as we take care of all the reporting and ensure your payments are setup and processed on time, everytime.
If you are not using our services and would like Rapidata to help process during this time or you wish to setup a Contingency Service in the event of any problems especially when key staff away, please contact us.
It’s quick and easy to setup and gives you peace of mind