If you are a Direct Debit Service User it is important to keep up to date with the latest changes to the Bacs Guide & Rules.
Bacs has just released the new version (3.2) which is available from their website: www.bacs.co.uk/Bacs/Resources/Pages. Please have your login details handy to access this website.
At the beginning of the rulebook is a list of the main changes so we suggest you review these latest amends to ensure you are complying with the rules.
As a BACS Approved Bureau we consistently monitor the rules and ensure our online Paperless Direct Debit service meets the mandatory requirements and also assist all our clients with their marketing, print, scripts and letters so they can be safe in the knowledge that their clients are being signed up to direct debit correctly.
If you have any questions about your responsibilities, please contact your Sponsoring Bank or call us on 01293 524066.