Welcome to our new Head of Client Services
2016 has been another exciting year of expansion and change for Rapidata, welcoming on board new clients, new services, new strategic partners and now a new Head of Client Services. In our continual growth and development we regularly review our staff and resources to ensure our business runs as smoothly and efficiently as our clients expect of the UK’s leading Direct Debit payment processor.
We are pleased to announce our new Head of Client Services, Matt Steel, who is leading our growing client services team to help us continue to work in close partnership with our clients, to ensure their needs are met with the most efficient and effective service, and to build on our ability to offer advice and strategic consultancy when clients need our help.
We hope you will join us in welcoming:
Matt Steel – Head of Client Services
Matt brings broad experience of business and community development having worked with Government, local authorities and charities. He joins Rapidata from Williams Lea TAG, the global specialist in business process outsourcing, where he was responsible for the UK legislation contract for the British Government. His last seven years’ of specialist client services experience means Matt is ideally positioned to help Rapidata’s team to grow and develop.
Matt is looking forward to, “working with the team that is clearly already dedicated to service excellence and together looking at ways to further improve service efficiencies and standards for our clients. Rapidata is a company that prides itself on its professionalism and client relationships and I hope to build on that, enabling the service teams to work more closely with clients, to anticipate their needs and really excel in the services we offer.”
Personally? Matt is a father of four, two of each, who keep him more than busy in his spare time. But Matt is also a keen cyclist, likes to go sailing occasionally, and is passionate about helping others. In fact he has spent, in total, seven years overseas working and volunteering with charities, setting up community development projects in Uganda and the Zambia, before bringing his experience and expertise back to the UK and into his work with local struggling communities in Sussex.