Years of expertise, shared with you


Has Artez changed ownership?

Is the Artez brand going away?

Do I have to change my payment gateway?

Is anything changing inside the Artez platform?

Will I have the same account management team or technical support representatives?

Will my fees or services change?

Will my data remain in Canada?

Will the acquisition derail the launch of product features I’ve been looking forward to this year?

What is Artez and FrontStream’s vision?

Who is FrontStream?

Artez Interactive has been acquired by FrontStream Payments, a leading player in electronic payment processing.

We are pleased to announce that this acquisition will allow Artez to invest in new peer-to- peer fundraising tools and expanded donation and fundraising tools for our nonprofit customers.

This relationship provides Artez with the resources to accelerate development of its platform and mission.

No. FrontStream is committed to maintaining and expanding the Artez brand. Senior members of management at both Artez and FrontStream are working together to ensure that the Artez brand remains uncompromised and continues to grow and innovate. The main change you may notice over time is greater access to a wider variety of fundraising products and services launched under the FrontStream name.

Not at all. Changes to your current payment gateway are not necessary, However, we are happy to offer you expanded choices for cost-effective donation processing through FrontStream’s products.

There will be no immediate changes to the look or function of our products. We will continue to develop the platform and innovate at a rapid rate and, as always, are committed to keeping all of our clients “in the loop” with all new platform developments.

Artez will be following up on this initial announcement with more details about our vision for the future through email, social channels, an upcoming webinar and our account management team.

Yes. We are pleased to continue to offer you the same high-quality level of personalized account management and support in your location.

Not at all. Transaction and/or services fees as listed in your current contract will remain the same.

Yes. Your data will continue to remain securely housed at our Q9 facility in Toronto.

Absolutely not. Artez will continue as a standalone fundraising platform and our product roadmap remains on track. With FrontStream’s resources we will be able to upgrade our features more rapidly than ever before. As a result, you’ll see a faster launch of new products to make Artez the best way to fundraise online. In addition, we will add products from the Frontstream family that will help you continue to grow your digital fundraising efforts.

Our vision is to be the premier provider of fundraising tools and innovative payment solutions.

Our combined resources will grow the range of products and services available to our clients, helping charities and NPOs raise more money and reach more supporters, in more innovative and efficient ways. We are excited about a future that will give you more fundraising features, more payment choices, more personalized support, more social tools, and more mobile solutions.

FrontStream is a Level 1 PCI compliant merchant solutions provider of integrated payment products, processing over $4 billion dollars a year through their innovative Argofire gateway technology. FrontStream has a particular focus on serving the NPO community with best of breed technology and associated payment solutions.

FrontStream’s management team has roots in the nonprofit sector and a deep history working with NGOs, schools and charities. In 2012, FrontStream acquired the FirstGiving fundraising platform and have also integrated their donation processing APIs with a number of major crowdfunding providers.

Their current clients include well-known organizations like: Fisher House Foundation, Habitat for Humanity, Ronald McDonald House Charities, Special Olympics and various chapters of the Boys & Girls Clubs of America. FrontStream has built strong relationships with key nonprofit partners in North America and are firmly committed to creating powerful fundraising offerings specifically for the nonprofit and education markets.

By making donating easy, we were able to start raising vital funds for this appeal very quickly and have raised a good total so far with the appeal continuing for the foreseeable future.

Joe Spikes, Fundraising & Website Officer, Children in Crisis

Read more