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AUDDIS

What’s the benefit of AUDDIS?

Can any organisation apply to use AUDDIS?

Does AUDDIS affect the rules governing advance notice?

Must existing service users convert all their current DDIs to AUDDIS?

What difference does AUDDIS make?

What is AUDDIS?

AUDDIS makes administration more efficient for all parties. Banks and service users benefit from reduced paper-handling; customers enjoy a better quality service through fewer manual keying errors.

For service users:

  • —  Lowers postage and set up costs for Direct Debit Instructions (DDI)
  • —  Provides faster identification of invalid account information significantly reducing unpaid Direct Debits
  • —  Allows a reduction in the time between lodgement, when the bank receives and accepts the DDI, and the collection of the first payment
  • —  Enables you to provide a better quality of service through reduced processing delays and fewer manual steps
  • —  Provides more accurate identification of a DDI through a mandatory reference
  • —  Offers greater uniformity and ease of DDI processing
  • —  Reduces the potential for re-keying errors, further improving the quality of service.

    For banks it:

  • —  Reduces processing time
  • —  Reduces the potential for error
  • —  Minimises paperwork and manual input
  • —  Takes paper out of the banking system – and is now the accepted standard throughout the banking industry.

    For consumers it:
    — Increases efficiency of the Direct Debit service/product offered.

Service users who wish to use the Paperless Direct Debit service must become AUDDIS compliant first.

Yes. AUDDIS is primarily aimed at service users collecting high volumes of low value payments, but any collecting organisation can apply to use the service. With effect from 1 January 2008 all new service users that submit direct to Bacs must use AUDDIS. Acceptance is controlled by the banking industry, with potential service users being vetted for compliance to service standards. Once their bank is satisfied that they meet the criteria required to join, they will be accepted.

No. The rules covering advance notice to customers before collection of a first payment – or variations to amount, date or frequency – are unchanged. The default period in the absence of any other agreement is a minimum of 10 working days plus postal time.

If a service user is unable to convert all current DDIs then they can just convert some DDIs to the service. However, separate service user numbers (SUNs) must be used for AUDDIS and non- AUDDIS DDIs.

Since it’s automated, AUDDIS lets banks and service users process Direct Debit Instructions more effectively by reducing paperwork and the possibility of human error. So it provides you with a more efficient overall service. Also it allows some banks to highlight the first and last payments on customers’ account statements.

AUDDIS stands for ‘Automated Direct Debit Instruction Service’.

AUDDIS enables organisations to setup new Direct Debit Instructions (DDI) at their customers’ bank electronically instead of in paper format.

For any organisations looking to setup a Direct Debit facility with their bank, it has now become a mandatory requirement for all new Service Users.

For organisations wishing their payers to sign-up to a Direct Debit online or over the phone, you must be setup and compliant under AUDDIS. You will also need to be setup for Paperless Direct Debit.

Further information:

AUDDIS benefits

AUDDIS Migration for non-AUDDIS Service Users

“We at United Savings and Loans were sceptical about switching to a Direct Debit collection service as we were unsure about costs and how much work was needed to set the service up. Once we signed up with Rapidata we found it an easy transition with minimal man hours required, at a very reasonable cost.”

Sam Wilkes-Holmes, operations manager, United Savings & Loans