Years of expertise, shared with you

 

What merchants do Rapidata link in with?

Can Rapidata process the Gift Aid claims?

How do I sign up to a merchant?

What is PCI compliance?

What is a chargeback?

Which cards can I accept?

Can I integrate credit card with eDirectDebit to ensure a smooth journey for supporters?

Rapidata’s tools allow us to collect and store the Gift Aid declaration as per HMRC’s regulations on your behalf; however we do not process the claim. The declarations belong to your organisation which allows you greater flexibility and control in terms of which claims are processed. It also allows for a more transparent audit process if you are audited. It also helps us to offer a more competitive transaction rate as we are not collecting fees based on the gift aid potential of a donation.

Contact us and we will send you an Agreement and ask what merchant you would like us to link with. We currently work with WorldPay, PayPal and IATS.

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For PayPal, please contact our Support Team support@rapidata.co.uk or via telephone 01293 601110

 

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For WorldPay, please contact our Support Team support@rapidata.co.uk or via telephone 01293 601110

 

iats

If you’d like to use iATS Payments as your merchant account provider, we will connect you directly with an iATS account coordinator to assist with the application process.  This will involve providing the required supporting documentation, and your account will be ready to process all major credit cards within one week of submitting the merchant account application.

You can submit your contact details directly to iATS Payments via this convenient web form: http://home.iatspayments.com/rapidata

 

 

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The Payment Card Industry (PCI) Data Security Standard was created by major credit card companies to set high technical standards to safeguard customer information. Visa, MasterCard, American Express, and other card associations mandate that merchants and service providers meet certain standards of security when they store, process and transmit cardholder data.

A chargeback is the return of funds to a cardholder, initiated by the cardholder’s issuing bank. Specifically, it is the reversal of a transaction on the cardholder’s credit or debit card.

We can process the following cards Visa, Visa Delta, Maestro/Switch, MasterCard, American Express, and Solo.

eDirectDebit and Artez are two separate tools. We recommend creating separate buttons for each or even separate pages on your website. Monthly or regular donors generally need to receive different messages from the charity, by creating two separate areas you can target your communications more effectively to suit your supporter’s needs.

For example, you could have an area dedicated to regular giving that explains how gifts are used and recognised and likewise for single gifts. Each area would contain the URL that directs your donors to the appropriate tool (i.e. edd or Artez). This allows the donor to make an informed decision about how they would like to support your organisation, before beginning the card or account verification. By having them as separate processes, there should also be a lower occurrence of aborted transactions.

“We are a new start-up charity in the first year of operations so there was a need to set up the Direct Debit process. Rapidata held our hands all the way through and supported us in an area that had moved on hugely since I’d last worked in it. We would probably have been floundering without their help”

Sally Cameron, Head of Fundraising, Scotland’s Charity Air Ambulance