Using an outsourced service means your own staff won’t be subjected to heavily increased workloads

Communicate with your members and streamline your end-to-end renewal process using Rapidata’s outsourced solutions for the collection, administration and processing of Direct Debit payments.

Using an outsourced service means your own staff won’t be subjected to heavily increased workloads and you’ll have no need to use additional short-term staff who will need training and supervision.

Processing payments via Direct Debit makes a considerable time saving over logging and banking cheques and is far more efficient than using Standing Orders. New subscriptions can be set up using paper-based or paperless Direct Debits, with a choice of one annual payment, or several payments spread throughout the year.

Comprehensive reporting will show the status of all your renewals as well as identifying those who haven’t renewed so you can contact them to encourage their continued subscription. Setting up a Direct Debit has the advantage automatic renewal which means higher renewal rates and less chasing for payment.

Communicating with your members is made easy with Rapidata’s Trigger Communication Service. Renewal letters, reminders, information and regular newsletters can all be automatically triggered. We can then send the communication on your behalf, or we’ll provide you with the data for your in-house team to fulfil.

Rapidata services for membership organisations

A dedicated Account Manager will be your single point of contact and will work with you to understand what you do, present new ideas for discussion, and oversee the setup and ongoing management of all your services with us.

Choose from:

  • Direct Debit Managed Services for efficient, cost effective collection and management of your Direct Debit income
  • eDirectDebit for Paperless Direct Debits via your website
  • Online Fundraising for event registration and personal fundraising web pages
  • Card Payment Services for accepting one-off and continuous credit / debit card payments via your website
  • Trigger Communications for developing and managing communications based on specific triggers, helping to reduce attrition and build strong and lasting relationships with your members
  • Fulfilment Postal Services for planning, print and distribution of Advance Notice letters and other communications

Contact us and find out how we can help you reach your goals

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“The ability for participants to gain sponsors directly within Facebook has been enormously helpful, as have been the staff at Rapidata.  I shall look to use them for all my events from now on and will recommend to all the charities we support.”

Robin Hollington. Event Organiser Since 1664, www.since1664.com

Direct Debit Managed Service

We’ll take care of all the administrative work involved in Direct Debit processing, including database management, sending payment instructions and collecting the Direct Debits on your behalf.

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eDirectDebit

Rapidata’s online Direct Debit service, eDirectDebit enables you to offer Paperless Direct Debit via your website. Cost effective, fully branded and with all the features and benefits you expect from a leading online Direct Debit service.

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Mobile Fundraising

The Mobile Fundraising App is an easy way for charities to break into the mobile channel with a fully customisable app for event-based fundraising campaigns.

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Online Fundraising

Rapidata’s Online Fundraising service makes it easy to engage in active relationships with your supporters, and turn them into your greatest advocates.

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Postal Fulfilment Services

Rapidata provides an outsourced Fulfilment Service enabling you to communicate effectively with your payers without having the necessary skills, resources or equipment in-house.

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BACS Contingency Support

You can’t predict when disaster may strike or what form it will take, but by planning ahead you can ensure your business income is secured by organising an effective back-up for your in-house payment processing.

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Trigger Communication Service

A simple Thank you, at the right time, goes a long way. We understand the positive impact of engaging with your supporters at important points along their journey with you.

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