Rapidata’s services for telecoms companies provide efficient and cost-effective outsourced solutions for all your direct debit management, processing and reporting requirements.
Encouraging your consumer, business, or wholesale customers to pay by direct debit means you spend less time reconciling and banking cheques or chasing late payments. Your customers benefit from peace of mind knowing their bills are being paid automatically and via a secure system, and you receive regular funds enabling much more accurate cash flow forecasting.
We’ll handle paper based direct debit instructions, and provide you with an option to accept paper-less direct debit set-up via your own website. Direct debits can be set up as one-off or regular weekly, monthly, quarterly or annual payments, and can be for fixed or variable amounts. Comprehensive reporting and custom formatted data files provide the status of all direct debits claimed or cancelled within each collection period. Our trigger service is a great way to keep in touch with your customers, promote offers, send renewal or upgrade notices and to up-sell complimentary or next generation services.
To ensure you get the very best from our services, all Rapidata clients have a dedicated Account Manager. Your account manager works with you to understand your needs, present ideas, and oversee the setup and ongoing management of all services. We take a flexible approach and tailor our solutions to suit you, so you can outsource as much or as little as you need. For example, you can opt for transaction processing with or without full database management, use our fulfilment services with data provided by you or by us, or simply take a data feed from us and fulfil using your own in-house facilities.
Rapidata services for the telecoms industry:
- manage your direct debit income using Rapidata’s direct debit payment processing and reporting service
- accept paperless direct debits via your website
- build effective communications to help retain customers with our trigger service
- deliver messages and information to your customers using our fulfilment service
Rapidata Services Plc is a BACS Affiliate and a BACS Approved Bureau. Find out what this means