Call us on 01293 601111 or email us at info@rapidata.co.uk
17th
When we manage and process your Direct Debits, you probably don’t think about what we do to protect that data. But behind the scenes, we have a team that makes protecting your data our highest priority, ensuring it is both safe and accessible. But we don’t just stop there. We are constantly reviewing our operations to ensure we are robust and that we meet our clients’ expectations.
3rd
Don’t forget that over the Queen’s Jubilee weekend holiday period there are extra Bacs non-processing days.
If you have new Instructions to be setup by Rapidata or Bacs submissions to be sent, please do allow for this Bank holiday. For all Rapidata Direct Debit managed clients, we have already allowed for this so there is no action required however if you do have any questions or concerns, please do not hesitate to contact us.
For a copy of the Bacs 2012 processing calendar, you can download it by clicking here: http://www.bacs.co.uk/Bacs/Businesses/Resources/Pages/ProcessingCalendar.aspx
1st
As part of the Bacs Big Break campaign 2012, Rapidata was very happy as a Bacs bureau to support and make a donation to Marie Curie Cancer Care.
Rapidata has made a donation of £1,158.05 to Marie Curie Cancer Care which provides end of life care to terminally ill patients in their own homes, or in one of their nine hospices.
‘Rapidata has always been very active in supporting charities and when we were approached by Bacs to be a part of the Big Break campaign we were delighted and more than happy to help.’
Scott Gray, Managing Director
More information on the campaign and Rapidata’s involvement can be read by clicking here
24th
All AUDDIS service users that are generating AUDDIS 0C (cancellation) files after receiving an ADDACS advice containing a reason code of 3 MUST now ensure they are not submitting 0C files to Bacs.
An email was sent to all Service Users from Bacs informing of this prohibited practice as detailed in Section 17.5 of the Service Users’ Guide and Rules of the Direct Debit Scheme.
Why are the rules changing?
All Rapidata managed clients can ignore this email, as Rapidata has made these changes so your obligations as a Service User are met. If you do have any questions or concerns on this, please do not hesitate to contact your Account Manager.
29th
With a number of bank holidays coming up over the next few months its possible that some people will be taking annual leave around those holiday dates.
When planning holiday cover remember it’s not only important to ensure that your Bacs submissions aren’t forgotten but also that your Bacs reports are accessed and actioned too.
13th
Rapidata is delighted to be supporting Bacs with ‘The Big Break’ direct debit campaign to help raise much needed money for Marie Curie Cancer Care.
For the month of March, Rapidata will be making a donation for every new direct debit Instruction setup.
Bacs, the people behind Direct Debit in the UK, is running a nationwide marketing campaign in 2012, called the Big Break. As your bureau, we felt it important to bring this to your attention so that you can take advantage of the materials and central support on offer; all developed by Bacs’ experienced marketing team.
8th
As Easter approaches, it is easy to forget that there are extra Bacs non-processing days, so be sure to submit on the following days during this period:
If you are a Rapidata Direct Debit Managed client, you don’t need to worry about the above, as we will automatically ensure your direct debit payments are submitted on the correct day.
23rd
But be sure of your business continuity
It is hard to think when the weather is so mild that snow could be just round the corner but we’ve seen snow as late as April in recent years and as I write there’s heavy snow falling on the continent. In what can be a childhood delight of snowmen, snow balls and days off school, a white blanketed landscape can also be an operational nightmare for many offices. In just the last two years we’ve seen heavy snowfall bring the UK to a standstill, with many organisations being caught out because their staff were unable to get to work.
20th
On the 12th January 2012 our company underwent a rigorous inspection by Bacs, the financial industry’s body responsible for the schemes behind the clearing and settlement of automated payments in the UK. And I am pleased to report that Rapidata Services Plc is an ‘Excellent’ Bacs Approved Bureau. That’s not us saying it but Bacs giving Rapidata the highest level awarded in its ratings.
Fifteen years ago, Rapidata started managing and processing Direct Debit payments for all types of organisations. Over the years, technology, Bacs submission procedures, and guidelines have all changed and evolved. But one thing has stayed the same, the drive for Rapidata to give all its clients a tailored Direct Debit management service that fits their requirements, and to continually invest, innovate and improve to be the best in what we do.
The Bacs Approved Bureaux Scheme assesses the technical competence and operational integrity of the bureau. An inspection is carried out every three years and rates 5 categories determined through the high level assessment of business practices, standards, procedures and controls for the provision of Direct Debit and Direct Credit services.
In passing our inspection with flying colours we can continue to help your organisation make and receive payments as easily, securely and cost effectively as possible, assured in the knowledge that Rapidata’s approved services and training all meet the meticulous quality requirements developed by Bacs.
Click here to learn more about our Direct Debit Managed Service
9th
If you process Direct Debits or Direct Credit files, it is vital to ensure you keep up to date with the latest Bacs Guide and Rules.
The latest version has just been made available online by clicking on the links below:
The Service User’s Guide and Rules to the Direct Debit Scheme version 3.5
The Service User’s Guide and Rules to the Bacs Direct Credit Scheme version 1.2
Access to the Guides and for registered users and require a username and password. If you haven’t registered, it is very easy to do so by clicking here.
Rapidata will be reviewing the new changes and will be informing our clients in due course. These are shown at the beginning of the Guides.
If you have any questions, please feel free to contact your Sponsoring Bank, your Rapidata Account Manager or emailing our support desk support@rapidata.co.uk.
