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Managing your Direct Debit Indemnity Claims

You may remember from our blog post back in January that BACS have made some changes to their Direct Debit Indemnity Claim (DDICA) rules. Indemnity Claims are rare, but it is important that you know how to act if one…

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Bacs Easter Processing Dates 2017

With Easter just around there corner, it is Important to be aware of the Bacs Easter processing dates to make sure your Direct Debit or Direct Credit files are submitted correctly. At Rapidata we will ensure all our Direct Debit…

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Bacs Processing Calendar 2017 now available to download

Now summer is over, are you thinking towards 2017? Bacs has now released the Bacs Processing Calendar 2017 to help plan the setup and processing of Direct Debits for next year. Download the Bacs Processing Calendar 2017 by clicking here This…

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NEWS: Direct Debit Cancellations at All-Time Low

Rapidata’s Charity Direct Debit Tracking Report 2016 available for FREE DOWNLOAD “Despite the fundraising crisis last year, donors did not respond by cancelling their regular gifts in their droves. This is exactly the kind of evidence we should be using…

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Bacs rates Rapidata as ‘EXCELLENT’

We’ve been well and truly scrutinised… by visiting Bacs officials for Rapidata’s triennial Bacs Bureau Inspection. After 19 years of processing Direct Debits, we were confident that our processing was second to none but today we had it confirmed that…

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RBSG Direct Debit June 2015 payment delays

Rapidata this afternoon received notification from the Royal Bank of Scotland Group (RBSG) via the Bacs Payment Scheme regarding unpaid Direct Debits resulting from the RBS IT failure in June 2015. In the week commencing 15 June, RBS were too…

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Direct Debit delays caused by RBS IT failure

  A few clients have spoken to us today as Direct Debit funds due to hit their account have not appeared. Upon investigation, we can confirm these are related to the the RBS technology failure which is causing delays to…

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We researched the market to ensure we chose the correct partner to service our needs. Rapidata scored 10/10 for systems, processes, knowledge, IT support, cost, and account management, and these are just a handful of reasons why we chose them.

Stuart Bensusan, Director, Surewise.com