Bacs bogus report emails

IMPORTANT NOTIFICATION FROM BACS

Bacs has advised on their website that there are fake emails being circulated to mimic the automated reports from the Payment Services website. These emails are bogus and any attachments should not be opened.

How to spot a bogus email?

• they DO NOT state your Service User Number
• They DO NOT state your Service User Name
• They contain an attachment – DO NOT OPEN

More information can be found on the Bacs website by clicking the link below:

http://www.bacs.co.uk/Bacs/Corporate/Resources/Pages/FakeEmails.aspx

Read more...

Rapidata launches intelligent Trigger Communications

Pilot reduces supporter attrition by 60% in first 6 months

Rapidata, unveils its unique Trigger Communications service that enables charities to tackle supporter attrition and to build deeper long-term relationships with supporters and members.  Best known for processing and reporting on charity donations, Rapidata has developed the new service based on its specialist insight into regular giving patterns.   The new Trigger Communications programme guides clients to identify crucial trigger points along the regular giving timeline that are known for attrition and can be counteracted with proactive, personalised scheduled communications from the charity.

Read more...

January 2012 – New change to the Service User Guide & Rules

Bacs has recently sent out a notice informing all Service Users of a change in the Service User’s Guide and Rules to the Direct Debit Scheme. This change takes effect from the 1 January 2012.

Read more...

Payments Council to keep cheques and cancels 2018 target

The Payments Council announced on 12th July 2011 that cheques will continue for as long as customers need them and the target for possible closure of the cheque clearing in 2018 has been cancelled. The Payments Council Board will continue to focus on security, efficiency and encouraging innovation in all types of payments to ensure customers have options best suited to the 21st century.

Read more...

New Mobile Fundraising App opens channel for UK charities

+++Press Release+++

LONDON, June 1st 2011 – Regular giving specialist Rapidata Services plc, announces the UK general release of a new Mobile Fundraising App – the first branding customisable app for iPhone and Android mobile phones – that provides an easy way for any charity, large or small, to break into mobile giving.  The roll out follows its successful pilot for Comic Relief’s Red Nose Day that saw over 3,700 participants download the iPhone app.  The Prince’s Trust is among several UK charities now trialling the app.

Read more...

Bacs Launches a Direct Debit app

Bacs has just launched a new iPhone app called the ‘Direct Debit Control Centre’. The app is designed to help allow users to keep track of their finances. The app allows the user to see the amount of each Direct Debit and the date it’s scheduled to leave their bank account. The automatic reminder feature can be scheduled ahead of a Direct Debit coming out so users can ensure they always have sufficient funds in their bank account.

Read more...

Wishing you a Merry Christmas and Happy New Year from everyone at Rapidata!!!

Read more...

Christmas Support Hours for 2010

The Rapidata team will be working over the holidays, but with shortened hours through the Christmas period.

Read more...

Snow Update – Contact Details

Heavy snow in Sussex has caused major problems for the majority of staff getting to work. As a result there may be delays in responding to your emails and telephone calls.

Read more...

Upgrades for this weekend

This weekend, Artez Interactive is releasing the latest version of the Artez Solution (Release 148). This latest release includes some exciting new online fundraising features as well as some enhancements and fixes for existing features.

During the release period, the Artez system will be temporarily unavailable.

Read more...