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We’re hiring! Immediate opening for a Senior Digital Account Manager

Senior Digital Account Manager (Maternity Cover – Up to 1-year Contract)

Full-time, Office based (with flexibility) – Crawley, W. Sussex

Competitive salary

Are you a seasoned digital account manager, digital fundraiser, or mass participation events fundraiser? Rapidata Services plc has an immediate opening for a Senior Digital Account Manager (up to 1-year maternity cover contract) to help charities maximise their use of Rapidata’s services to grow their digital fundraising. To apply, please send your CV to amcgeever@rapidata.co.uk


Job Description

  • Responsible for managing and growing the Rapidata digital service offering in the UK that includes Artez’s Friendship Powered Fundraising platform,  and online credit card and online Direct Debit donations.
  • Account management of existing charity clients, supporting them to maximise the use of Rapidata’s online services for better campaign results.
  • Proactive approach to working with senior management team to grow the business, by attending client meetings, networking opportunities, exhibitions, and developing presentations and written proposals.
  • Liaise with digital agencies as appropriate to assist clients in the success of their online campaigns.
  • Work closely with other teams in the UK and Canada.
  • Report areas of development required in our online offerings to the charity/non-profit sector.
  • Act as company expert re the digital marketplace.
  • Assist with Rapidata’s social media, email & blog updates. 


Desired Skills & Experience

This role requires:

  • A minimum of 5 years’ experience as a digital account manager, digital fundraiser or mass participation events fundraiser
  • Experience working in or with the charity/non-profit sector
  • A passion for supporting your clients
  • A real sense of team
  • With excellent spoken and written English
  • A flexible and proactive approach


Company Description

Rapidata Services plc is a leading Direct Debit Specialist and provider of online direct debits in the UK. Rapidata is the primary reseller and UK support provider for Artez Interactive. Artez’s Friendship Powered Fundraising is a multichannel platform enabling charities and non-profit organisations to fundraise on the web, on social networks and on mobile devices. www.rapidataservices.com

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