Christmas 2020 opening hours and Bacs processing dates

As we head towards the end of what has been the strangest and most challenging year for everyone, we thought we’d confirm that we will be open over Christmas, so you can get in touch with us over the period if you need to.

Drop your Customer Success Manager a line on 01293 601 111 or email us at support@rapidata.co.uk.

Our Christmas opening hours are:

• Thursday 24 December: 9am – 3pm
• Friday 25 December: CLOSED
• Monday 28 December: CLOSED
• Tuesday 29 December: 10am – 4pm
• Wednesday 30 December: 10am – 4pm
• Thursday 31 December: 10am – 4pm

• Friday 1 January: CLOSED
• Monday 4 January: Normal business hours (9am – 5.30pm)

Additional Bacs non-processing days

If you use us to manage your Direct Debit submissions, don’t worry as we do all this for you, so your payments are collected and processed on-time without you needing to carry out any exrta work.

If you managed your Direct Debits in-house or another provider, don’t forget that over Christmas there are additional Bacs non-processing days to be aware of, so make sure your Direct Debit files are submitted without delays..

PAYMENT ARRIVAL DATE PROCESSING DATE LATEST SUBMISSION DATE Thursday 24 December Wednesday 23 December Tuesday 22 December Tuesday 29 December* Thursday 24 December Wednesday 23 December Wednesday 30 December Tuesday 29 December* Thursday 24 December Thursday 31 December Wednesday 30 December Tuesday 29 December* Monday 4 January Thursday 31 December Wednesday 30 December Tuesday 5 January Monday 4 January Thursday 31 December Wednesday 6 January Tuesday 5 January Monday 4 January

*Consult your sponsor for entry date and processing day arrangements for accounts held in Northern Ireland.