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How do you get a direct debit Service User Number (SUN) and how do you put it live so you can offer Direct Debits?
As a Bacs Approved Bureau with over 20 years experience in helping organisations to set up Direct Debits, we are often are asked this by clients.
We’ve put together a quick 7 step how-to guide to obtaining a Bacs Service User Number, which could help explain the process more simply:
If you are using Rapidata to setup and process your Direct Debits, your Account Manager will guide you on these forms and the process.
Your Relationship Manager will have to approve and once done, will send on to the bank’s Bacs Team to issue your six digit Service User Number (SUN).
This is a file that you will be sending (or your bureau) to setup new Direct Debits. This will allocate you a live date once successful.
This training will allow you to take Direct Debit via the telephone or online.
These documents are those you use for signing up new payers or supporters, and the confirmation or advance notice letter that you must sent out. It’s vital that these documents meet the Bacs Guides and Rules.
From this date you can setup and process Direct Debits – congratulations!