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eDirectDebit – Full Control

We’ve listened to you. Thanks to the feedback you gave us last year, we’ve developed a brand NEW eDirectDebit platform full of exciting new features and enhancements. Over the coming weeks we will be highlighting some of these changes.

The first we want to tell you about is that you will be in FULL CONTROL of your eDirectDebit page(s). Not only will you be able to edit your content and automated emails, but you can now create an unlimited number of online Direct Debit pages….

Over the last few years our Support Team has received more and more requests to setup additional eDirectDebit pages for clients that want to run standalone promotions, campaigns and appeals; those that might require a different treatment from an organisation’s main giving page like an emergency response appeal, or a special event, or a Christmas campaign.

Our team has always been quick to action these requests as a high priority. However, we’ve heard that often a page needs to be setup urgently, during out of office hours or over a weekend, and there might not be much time for forward planning and creating briefs. Now we’ve made it possible for you to create your own additional eDirectDebit pages, whenever you want – you can take control. And what’s more, there is NO LIMIT to the number of eDirectDebit pages you can setup and set live!*

We also know that you may want to make changes or small tweaks to your current eDirectDebit page without coming to us. The new eDirectDebit platform enables you to edit your page’s content, look and feel, and even error handling. You can also take control of the content in the automatic email that is sent to your payers after setup.

So in taking FULL CONTROL of your eDirectDebit pages and their content you can ensure your organisation’s branding, tone and voice is consistent throughout the entire sign up process, and you can easily test different steps and various asks, to help you achieve the strongest start to your new supporter relationships.

This is only one of the BIG enhancements we’ve made to eDirectDebit. We will be telling you more about our changes very soon. We’re excited by it – we hope you will be too!

*additional fees may apply

Posted by Scott Gray on 05/06/2013 within eDirectDebit

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