Hearing from industry experts on the latest payments trends, innovations and the impact of technology on not-for-profits.
Take away tips and insights that can transform your donor payments experience, engage supporters and increase your fundraising income.
Connect and network with your peers, discuss experiences and share best practice.
Payments consultant and ex-CEO of Bacs
After over a decade as the Chief Executive Officer of Bacs, the UK’s largest retail payment system and bank account switching service, Mike is pursuing a portfolio career. His is an independent Non-Executive Director at a financial institution specialising in the custody and settlement of digital assets, and he is a director at a leading Bacs bureau. Through his independent consultancy firm, Mike undertakes payments advisory engagements, and he is also an Ambassador for the Emerging Payments Association and an advocate of cashless payments in encouraging a planned and inclusive transition into a cashless society.
Head of Payments, Access Group
Scott Gray is Head of Payments for the Access Group, responsible for the growth and development of innovative payment solutions across a range of sectors. Scott also leads Rapidata, part of the Access group, bringing into play 20 years’ experience in regular giving optimisation for the not-for-profit sector. He has grown Rapidata into the UK’s leading charity partner for payment strategy and processing administration across donations, lotteries, membership and alumni fundraising. Scott is a recognised influencer in the fundraising community, a regular commentator and chairs the Institute of Fundraising’s Suppliers Forum.
Senior Individual Giving Manager, Pancreatic Cancer UK
Shannon has helped multiple charities such as Doctors without Borders (MSF), the Heart and Stroke Foundation, and the World Wildlife Foundation (WWF) in Canada develop their individual giving programs through various channels from digital and text campaigns as well as telemarketing and direct mail. She is a strong believer in harnessing digital tools to put the audience first and making them part of the charity’s community. More recently, she has been establishing regular giving programs at Pancreatic Cancer UK with a particular focus on engaging and cost effective digital campaigns.
Database Manager, Blesma
Dean has been Database Manager at Blesma, The Limbless Veterans since March 2019, having been promoted from Database Officer. Dean focuses on optimising supporter data and data quality at Blesma and is developing strategies on how technology innovation can improve supporter retention, reduce attrition and increase engagement. Dean previously worked at the Financial Ombudsman Service as Lead Consumer Consultant, administrating their database of Financial Organisations.
Head of Policy and External Affairs, Institute of Fundraising
Daniel is Head of Policy and Research and leads the Institute’s policy development and research work, keeping up to date with member priorities, promoting innovation on fundraising and working with key stakeholders, including civil servants and politicians, to make sure fundraising and giving are key priorities for the current and future governments.