If you're using our online fundraising tools via Artez to set up one-off donations, tribute pages, event registrations and merchandise, you can use iATS, Paypal and Worldpay.
Let us know what payment merchant you would like to link with and we'll send over the right agreement. Our online fundraising tools currently work with WorldPay, PayPal and iATS.
Get in touch with our Support Team on firstname.lastname@example.org or via telephone 01293 601110
You can submit your contact details directly to iATS Payments via this web form.
Rapidata’s tools allow us to collect and store the Gift Aid declaration as per HMRC’s regulations on your behalf; however we do not process the claim.
The declarations belong to your organisation which allows you greater flexibility and control in terms of which claims are processed.
It also gives you a more transparent audit process if you are audited. As a result, we can offer clients a more competitive transaction rate as we are not collecting fees based on the gift aid potential of a donation.
The Payment Card Industry (PCI) Data Security Standard was created by major credit card companies to set high technical standards to safeguard customer information.
Visa, MasterCard, American Express, and other card associations mandate that merchants and service providers meet certain standards of security when they store, process and transmit cardholder data.
A chargeback is the return of funds to a cardholder, initiated by the cardholder’s issuing bank. Specifically, it is the reversal of a transaction on the cardholder’s credit or debit card.
We can process the following cards Visa, Visa Delta, Maestro/Switch, MasterCard, American Express, Diners, Discover and Solo.
But make sure you check which cards the payment merchant can accept.
eDirectDebit and our online fundraising service via Artez, are two separate tools. We recommend creating separate buttons for each or even separate pages on your website, so visitors are directed to the right area.
Monthly or regular donors generally need to receive different messages from the charity, by creating two separate areas you can target your communications more effectively to suit your supporter’s needs.
For example, you could have an area dedicated to regular giving that explains how gifts are used and recognised - and likewise for single gifts. Each area would contain the URL that directs your donors to the appropriate tool (i.e. eDirectDebit or Online Fundraising).
This allows supporters to make an easier decision about how they would like to help your organisation, before beginning the payment process. By having them as clear, separate areas, there should also be a fewer drop outs and aborted transactions.