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Rapidata’s cost-effective outsourced solutions for direct debit management, processing, reporting and customer communication help insurance companies and insurance brokers streamline processes and retain customers in a highly competitive market.
For new direct debit customers we can handle paper based instructions or provide you with an option to accept paperless direct debit set-up via your own website. Direct debits can be set up as regular weekly, monthly, quarterly or annual payments for fixed or variable amounts, helping your customers spread the cost of their insurance premiums.
Comprehensive reporting and custom formatted data feeds provide complete status information on all direct debits claimed or cancelled within each collection period.
Rapidata’s trigger service ensures renewal notices, reminders, and policy document/confirmations are triggered at the optimum time. You can also use the service to build customer loyalty by sending news, special offers, discounts or gifts when specific criteria are met.
Be sure you don’t give customers a reason to move to a new supplier by ensuring accurate and error-free processing and communicating the right message at the right time.
To ensure you get the very best from our services, all Rapidata clients have a dedicated Account Manager. Your account manager works with you to understand your needs, present ideas, and oversee the setup and ongoing management of all services. We take a flexible approach and tailor our solutions to suit you, so you can outsource as much or as little as you need. For example, you can opt for transaction processing with or without full database management, use our fulfilment services with data provided by you or by us, or simply take a data feed from us and fulfil using your own in-house facilities.
Rapidata Services Plc is a BACS Affiliate and a BACS Approved Bureau. Find out what this means
"Thank you for your support over the last 24 hours or so. It’s obviously been quite difficult not knowing whether we could submit or not and sometimes these things can be very bureaucratic to sort out. So thanks for responding quickly and efficiently to ensure the file went off today. It’s very much appreciated."
Andrew Gray, director of finance, Premier Christian Media Trust