Direct Debit Managed Service
We'll take care of the management and collection of Direct Debits, saving you valuable time and easing pressure on your in-house team.
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Rapidata provides secure outsourced direct debit management, processing and reporting services for SMEs, so you can streamline collection processes, reduce costs, and engage with your customers.
If you’re not already processing direct debits, Rapidata has supported many small businesses and business start ups hoping to accept payment by direct debit. We’ll first advise you if your business is suited to receive payment by direct debit. If you are, we’ll give you all the information you need to approach your bank for a Service User Number (SUN). Having your own SUN means collections are made under your own organisation’s name and payments go directly into your nominated bank account.
Please note, Rapidata does not currently offer a Facilities Managed Direct Debit Service to commercial organisations.
Encouraging your customers to pay by direct debit means you spend less time reconciling and banking cheques or chasing late payments, and you’ll know exactly when payments are expected which makes cash flow forecasting much easier to manage.
We’ll handle paper based direct debit instructions, and also provide you with an option to accept paper-less direct debit instructions via your own website if you wish. Direct debits can be set up as one-off or regular weekly, monthly, quarterly or annual payments, and can be for fixed or variable amounts. Comprehensive reporting lets you know the status of all direct debits claimed or cancelled within each collection period. Finally, our trigger service is a great way to keep in touch with your customers, sending them essential information, news, offers, or product updates. In fact anything you need to communicate can be set to trigger when specific criteria are met.
To ensure you get the very best from our services, all Rapidata clients have a dedicated Account Manager. Your account manager works with you to understand your needs, present ideas, and oversee the setup and ongoing management of all services. We take a flexible approach and tailor our solutions to suit you, so you can use us for as much or as little as you need.
Read more about the benefits of direct debit and direct debit outsourcing
Rapidata Services Plc is a BACS Affiliate and a BACS Approved Bureau. Find out what this means
We'll take care of the management and collection of Direct Debits, saving you valuable time and easing pressure on your in-house team.
Quickly set up secure, branded online Direct Debit sign up pages on your website. Cost effective and mobile optimised with immediate validation of payment details.
Saying 'thank you' at the right time goes a long way. Grow engagement, loyalty and extend lifetime value by building positive supporter relationships.
Our Fulfilment Services allows you to communicate effectively with your payers, saving you valuable time, resources and easing pressure on in-house teams.
“Rapidata have been great. They guided us through the sometimes complicated process of setting up Direct Debit, quickly and efficiently dealing with any issues that cropped up. We’ve been very happy with the service they’ve provided…”
Tom Barrett, Lottery Administration Manager, Hospice Lottery