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Utilities Management Solutions


Encouraging your consumers or businesses to pay by direct debit through our utility management solutions means you spend less time reconciling and banking cheques or chasing late payments.

Improve your retention & collection with our utility billing solutions

Rapidata’s services for utility companies provide cost-effective outsourced solutions for all your direct debit management, processing and reporting.

We’ll handle paper based direct debit instructions, and provide you with an option to accept paperless direct debit set-up via your own website. You or your customers can specify regular weekly, monthly, quarterly or annual payments, and specify fixed or variable amounts. Comprehensive reporting and custom formatted data files provide the status of all direct debits claimed or cancelled within each collection period, and enable you to send appropriate reminders or follow up communications.

Encouraging your consumers or businesses  to pay by direct debit means you spend less time reconciling and banking cheques or chasing late payments. Your customers benefit from peace of mind knowing their bills are being paid automatically and via a secure system, and you benefit from being able to forecast your cash flow with much greater accuracy.

To ensure you get the very best from our services, all Rapidata clients have a dedicated Account Manager. Your account manager works with you to understand your needs, present ideas, and oversee the setup and ongoing management of all services. We take a flexible approach and tailor our solutions to suit you, so you can outsource as much or as little as you need. For example, you can opt for transaction processing with or without full database management, use our fulfilment services with data provided by you or by us, or simply take a data feed from us and fulfil using your own in-house facilities.

Rapidata services for utility companies:

Read more about the benefits of direct debit and direct debit outsourcing

Rapidata Services Plc is a BACS Affiliate and a BACS Approved Bureau. Find out what this means

Our utility management solutions

Online Fundraising Services

Direct Debit Managed Service

We'll take care of the management and collection of Direct Debits, saving you valuable time and easing pressure on your in-house team.

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Online Fundraising Services

eDirectDebit: Direct Debit Software

Quickly set up secure, branded online Direct Debit sign up pages on your website. Cost effective and mobile optimised with immediate validation of payment details.

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Online Fundraising Services

Trigger Communications

Saying 'thank you' at the right time goes a long way. Grow engagement, loyalty and extend lifetime value by building positive supporter relationships.

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Online Fundraising Services

Postal Fulfilment Service

Our Fulfilment Services allows you to communicate effectively with your payers, saving you valuable time, resources and easing pressure on in-house teams.

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“I have chosen Rapidata at two charities I have worked at, it’s like I take them everywhere I go! They are experienced, knowledgeable and friendly with a can-do attitude, they are the kind of people I like to work with. Their trend analysis and sector relevant insights are invaluable to me and my team when we are planning our activity for the year.”

Jenny Sheriff, Director of Fundraising & Marketing, Above & Beyond