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Make sure your business continuity plan is in place

As organisations across the UK brace themselves for the snow and ice, make sure yours isn’t one that gets caught out because staff can’t make it into work. With the snow already falling, protecting your operations from uncertainty is vital…

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RBSG Direct Debit June 2015 payment delays

Rapidata this afternoon received notification from the Royal Bank of Scotland Group (RBSG) via the Bacs Payment Scheme regarding unpaid Direct Debits resulting from the RBS IT failure in June 2015. In the week commencing 15 June, RBS were too…

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Direct Debit delays caused by RBS IT failure

  A few clients have spoken to us today as Direct Debit funds due to hit their account have not appeared. Upon investigation, we can confirm these are related to the the RBS technology failure which is causing delays to…

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“We at United Savings and Loans were sceptical about switching to a Direct Debit collection service as we were unsure about costs and how much work was needed to set the service up. Once we signed up with Rapidata we found it an easy transition with minimal man hours required, at a very reasonable cost.”

Sam Wilkes-Holmes, operations manager, United Savings & Loans