Bacs bogus report emails

IMPORTANT NOTIFICATION FROM BACS

Bacs has advised on their website that there are fake emails being circulated to mimic the automated reports from the Payment Services website. These emails are bogus and any attachments should not be opened.

How to spot a bogus email?

• they DO NOT state your Service User Number
• They DO NOT state your Service User Name
• They contain an attachment – DO NOT OPEN

More information can be found on the Bacs website by clicking the link below:

http://www.bacs.co.uk/Bacs/Corporate/Resources/Pages/FakeEmails.aspx

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FREE Seminar for Hospice Fundraisers – 22nd May, London

Mobile & Social – The Power Duo for Peer-to-Peer Event Fundraising.

With over 20% of traffic to online donation pages coming from mobile phones, tablets and Facebook, it’s become impossible to ignore your mobile and social media based supporters. So, it’s time to ask them to SHARE their passion.

Rapidata will provide you with a free morning of learning and discovery for online events fundraising. Find out how you can empower your supporters’ in their peer-to-peer fundraising for your Midnight Walk, Santa Run and community events. Learn how to use Facebook and social networking to engage and attract younger audiences to fundraise for your events. Boost your event’s participation and fundraising income.

You will receive practical take-aways to start testing and implementing as soon as you get back to your desk! Guest speakers feature:

James Appleyard, President of Artez Interactive, Canada – world leader in web, mobile and social fundraising. James will answer the big questions you have about the role of mobile and social technology like Facebook in your campaigns, supported by new research data and case studies from organisations just like yours.

Howard Lake, digital fundraising entrepreneur and publisher of UK Fundraising – Howard will walk you through today’s digital and social networking channels providing helpful hints and tips for implementing your campaigns and strengthening fundraising outcomes.

Where: Central London

When: Wednesday 22nd May 2013
9.00am coffee for 9.30am start
12.30 – 1.30pm inclusive lunch and networking

CLICK HERE TO BOOK YOUR PLACE NOW

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Let’s chat…Lottery

As a regular exhibitor to The Lotteries Council Annual Conference and with over 15 years experience in the collection and management of Direct Debit payments, we would love to chat to delegates of the conference on the current challenges and if we can help in anyway.

If you are attending and interested in finding out more on how you can automate the online sign-up process, discuss Standing Order conversions or how we can help with all matters relating to Direct Debit, why not come and chat to us.

We look forward to meeting you there.

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Rapidata at the AFP Conference, San Diego

Regular Giving: How to Maximize Returns with Trigger Communications

Once you have acquired new donors, the greatest challenge is to keep hold of them and build valuable long-term relationships. Saying ‘thank you’ is just the beginning of the dialogue. Scott Gray, Managing Director of Rapidata demonstrates how trigger communications based on your regular giving payments tracking can help you engage with supporters and dramatically improve new donor retention, increase gift levels and upgrades, and boost ROI. Whether it’s at sign up, after donation anniversaries or special appeals, or even if a supporter is cancelling his or her commitment, there are crucial trigger points during the regular giving journey when reaching out with the right message at the right time can build informed and lasting relationships for maximum returns. Scott shares exclusive up-to-the minute benchmarking statistics and present an award-winning case study that showcases Action For Children’s simple campaign that reduced new supporter attrition by an unprecedented 60 percent in the first six months.

Learning Objectives:
• How trigger communications can significantly increase retention and subsequent gifts/upgrades
as part of your supporter stewardship program.
• Understand the regular giving cancellation cycle and its relevance to your organization.
• The importance of tracking and identifying regular giving behavior and types of cancellations.

Take-aways:
• Ideas and tips that you can start testing immediately
to maximize your regular giving revenue.

https://conference.afpnet.org/

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Fundraising with Facebook: Artez Research Paper

Download the Artez Facebook Fundraising Whitepaper

When you ask social network users which platform is their favourite, the overwhelming answer is Facebook. Now, how much do you know about Facebook fundraising? Do you have the latest insights into your supporters’ behaviour on Facebook?

Did you know?

• 14% of North American web traffic to all donation and fundraising pages on the Artez platform is now coming from Facebook alone.
• In an average peer-to-peer campaign, 15-18% of North American donations are referred from Facebook.
• In a peer-to-peer campaign allowing registrants to use social login, participants who connect their accounts to Facebook will raise 40% more than those who do not.
• Women are more likely than men to connect to a fundraising application (“app”) on Facebook.

Learn this and more in the free whitepaper

We could see the rise of Facebook as an important trend for charities and non-profits simply by looking at traffic patterns across the Artez system. Use these stats to help you determine what the best strategy is for your next Facebook fundraising campaign.

Questions? Please get in touch
If you have any questions about this whitepaper or if you would like to find out how we can help you reach your online fundraising goals, please get in touch with Amy McGeever, Digital Account Director. Amy can be reached on 01293 601135 and amcgeever@rapidata.co.uk

Need support?
Our dedicated Client Support Team is available to answer your questions Monday-Friday, 9am to 5.30pm GMT. Just phone 01293 601110 or send an email to support@rapidata.co.uk

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Bacs Easter processing dates 2013

As Easter approaches, it is important to know that there are non-processing days over the Easter bank holiday so you ensure your Direct Debits and Direct Credits get processed on time.

The Bacs Easter timetable for submission and payments is below:

If you use Rapidata for submitting your files, please be aware of the dates above to allow enough time for the Bacs files to be submitted. For all Rapidata Direct Debit Managed Service clients, there is no action required, as we will ensure payments are submitted correctly.

If you have any questions or if you require assistance with your collections over this period, please do not hesitate to call us on 01293 601111.

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Bacs launch new Service User Mircosite

Bacs has created a fantastic new microsite to allow Direct Debit and Direct Credit Service Users to have access to key information and resources when operating under these payment methods. It is easy to register, just click here.

Last week, an update to the new Service User Guide was published and can be easily downloaded from the Bacs website. Version 3.8 of the Direct Debit Scheme rules contained clarity of the rules in section 7 relating to individual Direct Debits over £20 million.

As a Bacs Approved Bureau, Rapidata will always keep up to date with changes to the Service User’s Guide and Rules and will advise our clients of any impact the changes may have. If you have any questions, please do not hesitate to contact us by emailing info@rapidata.co.uk or calling 01293 601111.

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Rapidata visits Derry…

Rapidata is delighted to be attending and exhibiting again at this year’s National Association of Hospice Fundraisers (NAHF) conference, taken place in Derry, Northern Ireland.

The conference features over the three days a  number of workshops designed to let fundraisers share their experiences with each other and hopefully pick up new ideas. Scott and Daragh from Rapidata will be on hand to learn some of the challenges faced by hospices today, whilst also looking forward to sharing how other charities and hospices have used their online fundraising and regular giving services to raise more revenue for their causes.

If you are attending, please pop by the stand and say hi. We very much look forward to seeing you there.

http://www.nahf.org.uk/conference-2013.html

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Sharing the love: fantastic Valentine’s Day online fundraising campaigns

Our colleagues at Artez in Toronto have shared some lovely examples of Valentine’s Day-themed fundraising campaigns. We think they’re pretty sweet!

Toronto General Western Hospital – “Heart in the City”

This clever fundraising campaign from Toronto General Western Hospital is raising money for The Ted Rogers Centre of Excellence in Heart Function at the Peter Munk Cardiac Centre.

Not only can donors send a card to their Valentine, they have the option of displaying their card message in a busy downtown Toronto square on Valentine’s Day during the evening rush hour! 

Canadian Red Cross – “Share a little love!”

Donors are encouraged to donate in their Valentine’s name and send a Red Cross e-card showing them “just how big your heart really is.”

Free the Children – Valentine’s Day Gifts

This international charity and educational partner is offering a sweet assortment of alternative Valentine’s Day Gifts, all in support of empowering women in Kenya with a beekeeping business.

Do you have any great Valentine’s Day online fundraising stories to share? Just post a comment, we would love to see them.

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meet Rapidata at the CHASE Conference

Rapidata is delighted to be supporting the 21st CHASE exhibition taking place next week.

Our Direct Debit and Online Fundraising experts will be on STAND 1 for both days to answer any questions you may have on these topics. So, if you are looking to setup Direct Debits, would like to make more of your donation pages online or would like to chat about membership payments, come and speak to us.

CHASE 2013 is probably the largest business to business exhibition in the non-profit sector, providing a forum for sector managers and their professional advisers to meet with a broad range of suppliers of goods, services and advice.

The event will appeal to directors, trustees and senior managers within the sector representing charities, campaign groups, voluntary organisations, trade associations, professional institutes - in fact, an extremely broad range of membership bodies and donor dependent organisations. CHASE 2013 is also expected to attract a number of professional advisors, consultants and others who appreciate the opportunities presented by the sector.

If you would like to book a time to sit down over a coffee, please contact us on 01293 601111 or email info@rapidata.co.u k.

We look forward to seeing you there.

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