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We are always looking to improve our service to our clients and by introducing our online ticket system, this has enabled us to easily track responses and ask for feedback. It is vital to us that we get our client feedback, so we continue to drive the quality of service we are renowned for.
Also, Stats wise:
Paul (April 2016)
“The support was quick and accurate – I cannot fault it.”
Treso (April 2016)
“Thank you for the quick reply and explanation of what I needed to do.”
Graham (April 2016)
“First class and incredibly helpful.”
Irene (April 2016)
“Very helpful and knowledgeable.”
Kirsty (April 2016)
“Always so prompt in getting back to me. Very happy with the service provided.”
“Everyone does a really good job at Rapidata, queries are responded to in a very timely manner, and whenever l have had to call the office the girls are very helpful. Keep up the good work.”