Get in touch about Getting started

Find out how we can help you – we are only a call or email away

Setting up Direct Debit payments

Whether you’re applying for your own Service User Number (SUN), moving to Paperless Direct Debits for the first time or transferring from another bureau, we will support you at every step.

Service User Numbers

To get started, you’ll need to obtain your own Direct Debit Service User Number (SUN). If you already have your own SUN, get in touch today and find out how you can process with us.

Owning your own SUN means you have complete control over your funds, can optimise and speed up more of the process so you receive payments faster, whilst also reducing your risk.

Payers will only see your name on their statement, reducing Direct Debit cancellations and ensuring a better experience for your payers.

Your money is deposited straight into your bank account so you have access to it immediately - there’s no third party to transfer it over.

Find out more

Moving from in-house processing

In-house processing can mean time and cost in training and software as well as involvement of multiple teams. Using our Direct Debit services frees up resource and reduces pressure on internal teams.

It's easy to move to Rapidata for your Direct Debit processing. We've helped hundreds of charities and businesses to smoothly transfer to us with minimal disruption.

Give us a call today to find out how you can move your Direct Debit processing.

Find out more

Transferring from another bureau is easy

Moving your Direct Debit processing from another bureau to us is straightforward and simple. Our experienced Account Managers and project team ensure this is a seamless process, with no interruption to your collections or impact on your payers.

Simply get in touch today and we can get you transferred over to us quickly and easily.

Find out more

Offering Paperless Direct Debits

Whether you want to sign up new payers online or by phone, our Direct Debit experts can guide you through what's needed to get up and running straight away.

Get in touch today and find out how you can increase your Direct Debits payments.

You can also take a look at our eDirectDebit service for more about online Direct Debits.

Find out more

"Rapidata made the process of moving Direct Debit bureau very easy for us and offer a much better, transparent and cost-effective service than our previous supplier."

Institute of Cancer Research

Benefits of using our Direct Debit Managed Service

  • Reduce costs

    With no additional hardware, software or training costs, using Rapidata allows you to free up valuable human resource within your organisation. This means your staff can now concentrate on core activities and your management team are free to focus on vision and strategy.

  • Greater efficiency

    Our continued investment in new technology means Rapidata clients benefit from an established collection infrastructure as well as trouble-free and cost-effective payment processes.

  • Secure and safe

    Rapidata is continually monitoring and reviewing our data security and we are proud to have been certified with ISO 27001 for Information Security Management and more recently ISO 22301 for Business Continuity Management.

  • Committed to service quality

    Customer service is at the heart of what we do and we are proud to be awarded by BSI ISO 9001:2015 for Quality Management. All Rapidata clients have a named Account Manager who will oversee all activities and provide help and guidance on how to get the most out of our services.

  • Quick response

    We have a direct link into BACS which ensures all amendments and cancellations are made within 24 hours. This means submissions are more accurate, with fewer requests for refunds and less unpaid items. As a result your payers receive a better service and you have fewer indemnity claims and lower bank charges.

  • Enhanced value

    Our continued investment in new technology means Rapidata clients benefit from an established collection infrastructure as well as trouble-free and cost-effective payment processes.

Would like to know more?

Contact us today to discuss to chat through your needs with one of our specialists.
  • This field is for validation purposes and should be left unchanged.