Get in touch about Trust

Trust, But Verify

Ronald Reagan

Why choose us?

Experience and expertise

Over 20 years’ experience supporting organisations with the collection, administration and processing of Direct Debit payments.

Bacs Bureau

A Bacs Approved Bureau with the highest inspection rating possible, giving you comfort that your payments are handled with the highest level of integrity.

Industry and sector insight

We produce unique research payment reports, sector Insights and benchmarking. Our free Charity Direct Debit Tracking Report is an example of our commitment in providing rich data to the sector that can be used to improve regular giving campaigns.
Rapidata is an Associate Member of Rogare, the Fundraising think tank at Plymouth University.

Customer service

Based in Sussex, we have a dedicated and passionate team working in partnership with our clients. We have a proven track record of consistently providing outstanding customer support and meeting the highest service levels.

Commissioners Office

Registered with the Information Commissioners’ Office to ensure we comply with all data regulations.

Corporate Social Responsibility

In 2018/9, Rapidata embarked on a new CSR program launching its ‘Turning the Tide’ campaign, aiming to raise awareness of the need to minimise plastic waste and to inspire and support our staff in making whatever changes they can to reduce their plastic footprint.

Our first ISO achieved over 5 years ago. As a Company we have always been committed to providing the highest level of quality service. Our quality management system has developed over this time to provide an environment to constantly monitor and improve and this is demonstrated by the constant positive feedback we receive.

We are currently in the minority of organisations to have achieved this important ISO for Continuity Management. Any organisation looking to outsource their payments must be safe in the knowledge that service delivery regardless of events is backed up by robust planning to mitigate risk.

It is critical that Information is held securely and an organisation continually invests in this area. Our ISO 27001 followed very shortly after our ISO 9001 and gives our clients peace of mind that we are continually evaluating and improving our Information Security across all areas.

We are an active member of the Bacs community, which now sits under the NPSO. We gain insight and able to feed into the ever changing payment landscape.

Sponsored by Barclays Bank, Rapidata has the highest rating in its last Bacs Approved Inspection.

In 2018, it was a requirement for any organisation that offers Facilities Management to be accredited. Whilst this is not a focus for the company, as we prefer organisations to have their own SUN, we do have a number of NfP clients who we have helped setup a Direct Debit facility and as such became one of the first batch of companies to be awarded this new accreditation.

"Rapidata’s solution helped us to achieve a significant increase in new sign-ups and income in just a few short months"

London Air Ambulance