eDirectDebit puts you in control setting up online Direct Debit pages

Contact us today for a free demo!

Get in touch about eDirectDebit


Set up online regular giving or recurring payment pages in minutes

Our online Direct Debit service, eDirectDebit, is a simple, cost-effective solution that can be quickly implemented with little impact to your website or day-to-day tasks, and validates all customer payment details. Request a demo >

As a Bacs Approved Bureau with 20 years’ experience in Direct Debit management, we know that giving your customers or supporters a fast and easy way of signing up to online (paperless) Direct Debits, is key to maximising your revenue.

eDirectDebit enables you to create secure, fully branded regular giving or recurring payments pages in minutes, with minimal steps to ensure a fast and smooth journey.

All pages are tested and fully optimised for mobile, so your customers have a seamless online experience, whatever their preferred platform. Request a demo >



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eDirectDebit - Plans

  • Low

    £20 per month
  • Up to 5 sign-ups inc. p/m.
    Additional sign-ups £2 each
  • 1 page included
  • Per PAF lookup 8p
    Per bank validation 8p
  • Initial fee £199
  • Medium

    £50 per month
  • Up to 250 sign-ups inc. p/m.
    Additional sign-ups £1 each
  • 3 pages included
  • Per PAF lookup 8p
    Per bank validation 8p
  • Initial fee £199
  • High

    £90 per month
  • Up to 500 sign-ups inc. p/m.
    Additional sign-ups 50p each
  • 5 pages included
  • Per PAF lookup 8p
    Per bank validation 8p
  • Initial fee £199

Our Prices Include

✔ Free 30 day trial
✔ Bank account validation
✔ Secure payer setup
✔ Customise look and feel to your brand
✔ Dedicated Account Manager for customer support
✔ Unlimited number of online Direct Debit pages*
✔ Royal Mail postcode lookup
✔ Online reports
✔ Data exports
✔ SHA 256-bit security
✔ Email management
✔ iPhone and Android compatibility
✔ Google Analytics integration
✔ Facebook and Twitter integration
✔ Multiple users
✔ API**
* Additional fees may apply     ** High plan only

eDirectDebit - Features

Quick setup wizard

Set up an online Direct Debit page in minutes with our easy-to-use wizard. You have full control over the look and feel and functionality, to make sure your payers have a smooth experience.

It’s all about you...

Customise the look and feel of your webpages to fit with your brand or website to ensure a seamless online experience. This can be a simple colour change and logo to advanced CSS.

Set up new payers quickly

An easy, simple navigation process guides your payers effortlessly to signing up to an online Direct Debit with you. We also optimise the first Direct Debit collection date.

Bank validation is what you need!

All bank details are validated so that the Direct Debit details can be set up straight way - saving you the hassle of contacting the payer if the details are incorrect. It’s also a requirement under the Paperless Direct Debit rules!

Next generation address finder

eDirectDebit uses the latest address lookup to make it easy for your payers. Simply start typing in the address and instantly see the address search working as you type.

Reports and exports

View online reports of activity on your eDirectDebit pages and download data for integration with your database for collection.

Let your payers spread the word

Encourage your supporters to post on their social networks that they’re donating to your cause, through our social media sharing option on the Direct Debit confirmation page.

Google Analytics

Advanced Google Analytics tracking added to all the eDirectDebit pages you setup, so you can analyse and optimise your recurring payments webpages.

Perfect for all your teams

Set up users to manage specific eDirectDebit pages. Great for letting teams take control of their own online Direct Debit pages.


Ensure an entirely seamless backend process using our API.

* all eDirectDebit pages must be approved by your sponsoring bank before publication.

eDirectDebit - Security

Bacs Approved

The eDirectDebit platform is powered by Rapidata Services plc, a Bacs Approved Bureau since 1997.

Safe Data

Encrypted and protected to safeguard your data. You control who has access to view your data.

SHA 256-bit

All eDirectDebit pages have the VeriSign logo with SHA-256 bit encryption and TLS 1.2, that meets the Direct Debit Service User Guide and Rules for Paperless Direct Debits.

Ultra Secure Hosting

Our servers are hosted by Amazon Web Services, the industry leader in cloud computing. AWS provides a high level of infrastructure service performance and availability, and is fully complaint with an extensive list of global security standards, including ISO 27001

Questions? We are here to help

  • Can I change price plans?

    Absolutely! Just let us know that you want to upgrade or downgrade and the following month your price plan will change.

  • Do I need a Service User Number (SUN)?

    Yes. To be able to accept Direct Debits you must be approved by your sponsoring bank to do so. They will issue you with a 6 digit number. If you have a SUN already, you will need to check that you are setup for Paperless Direct Debit. If you have any questions or you need assistance, as a Bacs Approved Bureau we can help - just give us a call on 01293 601111 or email info@rapidata.co.uk

  • Do I need bank approval?

    Yes. Our eDirectDebit pages have been approved by all UK Clearing banks, however as it’s your SUN, you will need to seek approval before publishing the pages live on your website.

  • Can you help setup a page for me?

    Yes. Our Support Team are on hand to help you setup your eDirectDebit page and answer any questions you may have.

Any question, feel free to call us on 01293 60 11 10.

“…Rapidata’s solution helped us to achieve a significant increase in new signups and income in just a few short months”

Hannah-Polly Williams, Head of Donor Development, London’s Air Ambulance