What we like to think, say and shout about....

We’re launching a survey to help us measure how the coronavirus pandemic has impacted regular giving, and we’re asking charities of all shapes and sizes to take part.

As recovery from the crisis begins and people venture back to work, managing the return to the new working environment will demand much thought and careful leadership.

Our latest update on the state of regular giving looks at April’s Direct Debit donations, cancellations and acquisition rates during the pandemic.

With many people now working remotely, there has been a general increase in fraud and cybercrime.

Join us at Lucidity’s free webinar: 3 simple steps to be happier and more productive when you’re working from home

We need to ensure a good start to every supporter relationship, but also making sure you collect that very first donation as soon as possible can make a big difference to attrition levels.

You’re probably already adjusting your fundraising and shifting focus to other channels to minimise loss of fundraising income. One channel that could provide greater help at the moment is the telephone.

Chancellor Rishi Sunak’s announcement of a £750m funding package for charities is a hugely welcome first step in support and immediate assistance to charities providing essential services around the UK.

Over the past month, UK charities have seen a large increase in cancellations of regular Direct Debit donations as the coronavirus took hold.

To mitigate the risk of donor attrition at this very difficult time, it’s critical to keep donors as engaged as possible with your organisation.

Have you reviewed your business continuity plan to ensure your fundraising income is protected. Take a look at our 7 areas to consider in your planning.

Protecting your fundraising income is now more important than ever. Take a look at our steps to safeguard your donations.