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Customer Satisfaction

We are always looking to improve our service and our online ticket system allows us to easily track responses and ask for feedback. It is vital to us that we get our client feedback, so we continue to drive the quality of service we are renowned for.

99.3%

Last month
Client Satisfaction (Sept 2019)

90.5%

Last month
One touch resolution (Sept 2019)

96%

Last month
Queries received via email or webform

“We have been so impressed by your service, and it’s very much appreciated by our school.”

Alleyn's School

“Rapidata have always been a fantastic company to work with, their staff are always willing to help and go that extra mile. Fantastic company to deal with and make the set up process very easy.”

Optionis (SJD)