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Rapidata celebrates Living Wage commitment

The Living Wage Foundation is pleased to announce Rapidata Services has accredited as a Living Wage employer. The Living Wage commitment means that everyone working at Rapidata, whether they’re direct employees or third-party contracted staff, receive a minimum hourly wage…

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Charity Cancellation Average Benchmark

At Rapidata, we are always looking to provide help and advice to our clients’ for their regular giving programmes. Last year, we launched a charity Cancellation Average Benchmark (CAB) in our Charity Direct Debit Tracking Report, which gives you the chance to compare your Direct Debit…

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eDirectDebit Update: Greater personalisation and control

The latest update to our eDirectDebit service now offers a number of new features and enhancements, giving you greater personalisation and control over your online Direct Debit pages, helping to increase payer engagement. New features: 1. Customisable amount boxes We…

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Bacs processing dates for Christmas 2017

With just under a month to go until Christmas and thoughts about presents and turkeys, don’t forget to think about Bacs processing dates over the festive period, and make sure you submit your files as early as you can! Payment arrival…

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Bacs fake email alert

Bacs has issued a fake email alert to all Direct Debit Service Users. This email is NOT from Bacs. If you receive one, DO NOT CLICK ON ANY LINKS and Inform Bacs. For updates from Bacs click here  

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Christmas 2017 opening hours

There’s no need to worry – we are available over the festive period! So if you have any questions about your Direct Debit service during this time, you can get in touch on 01293 601 111 or on support@rapidata.co.uk. Our Christmas…

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Rapidata achieves ISO 22301 Business Continuity

We are pleased to announce that we have attained the BSI ISO 22301 certification in Business Continuity Management. This certification joins our two other ISO certifications — BSI ISO 27001 for Information Security and BSI ISO 9001:2015 for Quality Management. ISO…

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“…Rapidata had a firm understanding of our issues and requirements and was uniquely placed to help.”

Nancy Kemp, Head of DM, Spana