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COVID-19 Resources Hub


In these unprecedented times, all of us at Rapidata are committed to ensuring our clients and the wider not for profit sector feel supported. In this Covid-19 resources hub, we will provide updates and helpful links from Rapidata as well as partners and industry experts.

A message from Scott Gray, Head of Payments, The Access Group

Covid-19 is presenting challenges in every walk of life and none of this is easy. In this light, I want to reassure you that we are here to support you and your organisation with your payment and income management, through the pandemic and out the other side.

Anticipating that you may need more support at this time, we have created a Covid-19 Resources Hub for charities, with useful links and helpful guidance. This includes practical blogs to help you with some of the challenges you may be facing – from advice on how to help your donors keep giving, how to offer payment flexibility and top tips for business continuity.

We’re all in this together and so if there is anything we can help with, please don’t hesitate to ask.

Very best wishes,

Scott

New research: the impact of coronavirus during recovery

We’re launching new research to help us measure how the coronavirus pandemic has impacted regular giving, what worked for your organisation, how it changed your approach and what guidance would not for profits need, to protect and grow their regular giving fundraising.

Read more > 

Preparing your team for the new normal working

As recovery from the Covid crisis begins and people venture back to work, managing the return to the new working environment will demand much thought and careful leadership.

Read more > 

Guides, resources and practical blogs

 

 

Latest update: Covid-19 impact on regular giving in April

Our most up-to-date figures on Covid-19 impact on regular charity donations during April, including new donor sign-ups remain low, but Direct Debit donation cancellations rate returns to norm.

Take a look at the latest update >

 

 

Tips for reducing the risk of coronavirus-related fraud

With many people now working remotely, there has been a general increase in fraud and cybercrime. Fortunately, there is guidance available to help charities limit the risks.

Read our blog >

 

 

Don’t miss out on new regular giving support

With everyone’s thoughts on the coronavirus and its impact on life and finances, take a look at our key first steps to ensure you don’t miss out on new regular giving support immediately after sign up

Read our blog >

 

 

Free webinar: being productive working from home

Working from home as your main way of operating is a far cry from working from home to complete a piece of work. Join the free webinar from Lucidity with 3 simple steps to be happy and productive at home.

Join webinar >

 

 

Making use of the telephone during Covid-19

Some forms of fundraising such as public event and face-to-face fundraising have had to stop during the coronavirus pandemic, but one channel that could provide greater help at the moment is the telephone.

Read our blog >

 

 

Covid-19 prompts jump in Direct Debit cancellations

Looking at our data over the last few weeks indicates that charities’ most stable income stream – Direct Debit donations from long-term supporters – has been hit hard by Covid-19.

Read our blog >

 

 

Offering flexibility to supporters to help reduce attrition

Giving your donors flexible donation options during uncertain times such as this is an important step to take and consider. Read our post today for more.

Read our blog >

 

 

A welcome first step from the Government

The £750m funding package for charities is a hugely welcome first step in support and immediate assistance to charities providing essential services around the UK, but clearly, more is urgently required.

Read our blog >

 

 

Keeping donors engaged now and beyond

To reduce the risk of cancellations at this very difficult time, it’s critical to keep donors as engaged as possible with your organisation. Providing them with the best possible supporter experience is key.

Read our blog >

 

 

Steps to protect your fundraising income

As life under lockdown continues, protecting charities’ fundraising income has never been so important. We’ve put together some tips that can help safeguard your regular giving.

Read our blog >

 

 

7 tips for your fundraising contingency plan

As the impact of Covid-19 widens, protecting charities’ fundraising income has never been so important. We’ve put together some tips that may help safeguard your regular giving.

Read our blog >

 

 

Offering flexibility to supporters to help reduce attrition

Giving your donors flexible donation options during uncertain times such as this is an important step to take and consider. Read our post today for more.

Read our blog >


 

Flexible, short term Direct Debit support

With the far reaching impact of Covid-19 on the not-for-profit sector, we are offering a new, flexible Direct Debit collection service for as long as you need. The service also gives you access to our free Control my Payment service, which allows supporters to pause or adjust their giving amounts.

Read more >


 

The Institute of Fundraising provides resources and information to support the fundraising community during these challenging times.

Read more >

If you run a lottery programme, take a look at the Lotteries Council which provides the latest information from the Gambling Commission.

Read more > 

If you’re looking for cost effective, cloud based solutions to allow your staff to work remotely, Access is providing a new CRM that can support you during this time.

Read more >

Take a look at the latest information and advice from the Government for charities and not for profits.

Read more >

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