Communicate with your members and streamline your end-to-end renewal process using Rapidata’s outsourced solutions for the collection, administration and processing of Direct Debit payments.
Using an outsourced service means your own staff won’t be subjected to heavily increased workloads and you’ll have no need to use additional short-term staff who will need training and supervision.
Processing payments via Direct Debit makes a considerable time saving over logging and banking cheques and is far more efficient than using Standing Orders. New subscriptions can be set up using paper-based or paperless Direct Debits, with a choice of one annual payment, or several payments spread throughout the year.
Comprehensive reporting will show the status of all your renewals as well as identifying those who haven’t renewed so you can contact them to encourage their continued subscription. Setting up a Direct Debit has the advantage automatic renewal which means higher renewal rates and less chasing for payment.
Communicating with your members is made easy with Rapidata’s Trigger Communication Service. Renewal letters, reminders, information and regular newsletters can all be automatically triggered. We can then send the communication on your behalf, or we’ll provide you with the data for your in-house team to fulfil.
A dedicated Account Manager will be your single point of contact and will work with you to understand what you do, present new ideas for discussion, and oversee the setup and ongoing management of all your services with us.
Contact us and find out how we can help you reach your goals
Robin Hollington. Event Organiser Since 1664, www.since1664.com